HOTEL INC provides access to permanent housing services & solutions. People experiencing street homelessness may utilize the Drop-In Center for shower, laundry, mail, computer access, chaplains, store (participants obtain points through various development & volunteer opportunities to purchase items). Four times per year people may enroll in the Preferred Tenant Program (PTP). This is currently limited to 120 households annually. Financial assistance for rent or utility deposit may be allocated to program participants. STRAC (short term rental assistance with case management) is also a part of the Preferred Tenant Program.

HOTEL INC’s Preferred Tenant Program addresses the barriers homeless and very-low income households face as they strive to find, secure, and maintain safe affordable housing. The program is presented four times a year in an 11-week, small-group workshop in which households work together to share knowledge and initiate a personalized plan to obtain housing. Housing Navigators (case managers) are experts who assist individuals through the steps to renting or owning affordable housing. Education includes financial literacy and application to each household budget, employment, being a good neighbor, opportunities of home ownership, housing readiness and navigating your lease.

Two weeks of the workshop addresses legal issues related to leases, home occupancy/ownership, housing laws, navigating contracts (legal rights and responsibilities of tenants or new owners). Other legal problems frequently challenging poor households are credit history, predatory lending, avoiding or recovering from bankruptcy, etc. This knowledge is put to use as each household implements their plan. Support after the program is provided to help participants maintain housing.

Download Preferred Tenant Application Here

Download Preferred Tenant FAQ Sheet Here

Top causes of homelessness in our community include domestic violence, divorce or separation, rent burdened, underemployment, job loss, health issues, substance abuse, and untreated mental illness. Some families are one paycheck away from losing their home, paying over half of their take home pay in rent.

Drop-In Center Services

Our Drop-In Center is located at 1005 Boatlanding Road and provides basic services and housing navigators for people experiencing homelessness. The following services are offered Tuesdays – Fridays from 9:00 AM – Noon.

  • Housing Navigators
    available to help with applications for housing, SNAP, employment, and insurance
    call 270-782-1263 to schedule an appointment
  • Mail Services
    receive mail at HOTEL INC if you do not have a permanent address
    give out this address: PO Box 10118, Bowling Green, KY 42102
  • Phone Messages
    receive calls at HOTEL INC if you do not have a permanent phone number
    phone messages are posted daily on the entrance board
    give out this phone number: (330) 822-2299
  • Computers
    available for job/housing searches
  • Showers
    private showers available with basic toiletries and towels
  • Laundry
    laundry machines available for use
    limit to one load per week

Preferred Tenant Program

The HOTEL INC Preferred Tenant Program is a counseling opportunity structured to address housing stability. Through support and education, this program is designed to meet the specific and unique challenges that households experiencing homelessness face when trying to navigate the process of obtaining and maintaining new, safe and affordable housing. The Preferred Tenant Program strategically helps individuals and families overcome housing barriers through individual and group case management (including our free workshops and education material), community outreach, and after- care support once housing is secured.

This program consists of workgroups (or small groups of the same people) in 2 hour sessions across 11 weekly classes that will actively engage with one another, volunteers and staff in individual and group activities designed to help you move forward toward stable housing.

There are two workgroups available. Select the best time slot for your personal schedule –

  • Wednesdays 10 AM – 12 PM
  • Thursdays 5:30 PM – 7:30 PM

2019 Workgroup Calendar –

  • January 16th – March 27th
  • April 1st – June 19th
  • July 10th – September 18th
  • October 2nd – December 8th

Download Preferred Tenant Application Here

Download Preferred Tenant FAQ Sheet Here

Chaplain Services

  • Chaplains
    available to meet in the chapel Tuesdays, Thursdays, and Fridays 10 AM – 11 AM
  • Communion
    held weekly in the chapel Fridays at 11 AM
  • Quiet Time with God
    our chapel is available for quiet time Tuesdays – Fridays from 9 AM – Noon

Note: Scheduling can vary. Please call 270-782-1263 to confirm before attending.


Piecemakers are a dedicated group of quilt makers who donate their time and talents on the 2nd & 4th Thursdays of every month. Quilts produced by Piecemakers are given to newly housed clients, clients with high utility costs, or clients who have suffered loss due to fires or flooding.

Watch this PBS Mainstreet documentary to learn more about our local Piecemakers team…

Care Giving Financial Assistance

Care Giving is financial assistance allocated for rental, utility, transportation, and medical needs.  Clients must have proof of income and participate in budgeting classes at HOTEL INC or approved community program.  For every $10 of assistance, clients must give one hour of service back. Service includes volunteering with HOTEL INC or another non-profit organization, attending the HOTEL INC development classes, quilting with the Piecemakers; participating in community or in-house after care services; or by attending local church services.

Affordable Housing Initiative

HOTEL INC’s affordable housing initiative utilizes a variety of strategies to increase affordable housing –

  • Purchase of houses or duplexes to be renovated into transitional and affordable workforce housing
  • Transitional Medical Respite Housing for homeless persons in recovery from an illness or surgery
  • Master Lease Agreements with property owners to rent a number of units to HOTEL INC
  • Partnerships with community teams to build affordable housing to specifically address the needs of the occupants, such as access to healthcare, public transportation, etc… (because housing is critical to health and well-being, many healthcare companies are investing in affordable housing)
  • Donors, foundations, and corporations purchase properties and fund renovations
  • HOTEL INC manages the properties with housing program participants who provide sweat equity maintaining and improving the property and paying up to 30% of net income for rent
  • These fees help sustain the Housing Program Services and Preferred Tenant Program
  • Preferred Tenant Program graduates move into transitional workforce housing (to work and save for move to permanent housing) or move directly into permanent housing

Transportation services funded in part by